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Wednesday, June 21, 2017
Mid Week Articles:
WEBRECON STATS: LAWSUIT COMPLAINTS SURGE IN MAY 2017
After a month of stunning declines (in April) across the board in consumer litigation, the numbers came roaring back with equally stunning increases in May. The end result? Everything is pretty much back on track, in line with last year and years prior.
read more

FED REPORTS DELINQUENCY TRANSITION RATES ARE LOW-EXCEPT FOR STUDENT LOANS
The "U.S. Economy in a Snapshot" report shows trends in delinquency rates for auto loans, student loans and credit cards in today's market compared to the Great Recession.
read more

MAINE ADOPTS NEW DEBT BUYER PROVISIONS RMA BEST PRACTICES INCORPORATED INTO LAW
Sacramento, CA - On Friday, June 16, Maine Gov. Paul LePage signed into law HP 836 (LD1199), which added new requirements to the Maine Fair Debt Collection Practices Act for companies that purchase receivables on the secondary market. The law requires debt buying companies to possess specific account-level data and documents prior to collecting a debt and ensures this information is provided to the consumer and court if legal action is pursued.
read more

TCN LAUNCHES VOCALDIRECT, A NEW DIRECT-TO-VOICEMAIL FEATURE FOR ITS ADVANCED CLOUD-BASED CONTACT CENTER PLATFORM, PLATFORM 3
St. George, Utah - June 21, 2017 - TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs and collection agencies worldwide, announced today the unveiling of VocalDirect, a new direct-to-voicemail technology feature for its flagship cloud-based contact center platform, TCN Platform 3.0. TCN's new streamlined ringless voicemail technology enables businesses and contact centers to instantly send a voicemail directly to the voicemail boxes of thousands of customers all at once. Fully integrated with TCN Platform 3.0's business intelligence (BI) suite, VocalDirect helps businesses easily create effective omni-channel (inbound, outbound and SMS) communication campaigns.
read more

FTC ANNOUNCES FINAL AGENDA FOR CONNECTED CARS WORKSHOP
The Federal Trade Commission has announced the final agenda for its June 28, 2017, workshop to examine the consumer privacy and security issues posed by automated and connected cars.
read more

NOBLE SYSTEMS TO PRESENT CUSTOMER EXPERIENCE TECHNOLOGIES AT CALL CENTER WEEK 2017
Atlanta, GA - June 20, 2017: Noble Systems Corporation, a global leader in omnichannel contact center technology solutions, will be showcasing its industry-leading solutions for Contact Center, Workforce Management, and Analytics at Call Center Week 2017 Conference and Expo next week in Las Vegas. The Expo Hall will be open on June 28 and 29.
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FTC ANNOUNCES AGENDA FOR MILITARY CONSUMER FINANCIAL WORKSHOP: PROTECTING THOSE WHO PROTECT OUR NATION
The Federal Trade Commission has announced the agenda and speakers confirmed to date for its upcoming workshop in San Antonio, Texas on July 19, 2017, a forum on financial issues and scams that can affect military consumers, including active duty servicemembers in all branches and veterans.
read more

CALLMINER PARTNERS WITH NUANCE TO DELIVER ENTERPRISE SPEECH ANALYTICS TO TRANSFORM THE WAY BUSINESSES INTERACT WITH CUSTOMERS
WALTHAM, MA - CallMiner, the leading platform provider of award-winning speech and customer engagement analytics announces today a partnership with Nuance Communications (NASDAQ: NUAN), to incorporate CallMiner Eureka, the leading best-of-breed analytics platform, into their analytics offering. This partnership will deliver improved contact center and agent performance, and optimize the customer experience for enterprises.
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JUDGE RAPS CONSUMER FINANCIAL PROTECTION BUREAU OVER $15M TUG-OF WAR
NEW YORK - And the biggest loser in the legal tug-of-war over $15.14 million up for grabs in a telecommunications settlement is ... the U.S. Consumer Financial Protection Bureau.
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SECU EMPLOYEES STEP UP FOR MARCH OF DIMES, RAISING NEARLY $60,000 FOR TRIANGLE WALK!
RALEIGH, N.C., June 16, 2017 (GLOBE NEWSWIRE) -- State Employees' Credit Union (SECU) had a huge presence at this year's Triangle area March of Dimes March for Babies® event, with nearly 300 Credit Union employees, family members and friends walking the 3-mile trek in honor of those affected by premature birth. With their competitive spirit in full force, SECU branch and operations employees raised nearly $60,000 for the worthy cause through many fundraisers and individual donations. The Credit Union's efforts aren't limited to the Triangle either, as thousands of dollars raised by SECU branches across the state cumulatively supported the 2017 March of Dimes' campaign.
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ACI WORLDWIDE TO CONNECT EUROPEAN BANKS TO PAN-EUROPEAN INSTANT PAYMENTS
Naples, FLA and London-June 19, 2017-ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that it will offer its UP Immediate Payments solution via a hosted cloud, enabling financial institutions across Europe to share connectivity to the EBA RT1 scheme and thus reduce the costs of real-time operations and time to market.
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CFPB SEEKS COMMENT ON PROPOSED CHANGES TO PREPAID RULE
WASHINGTON, D.C. - The Consumer Financial Protection Bureau (CFPB) announced today that it is seeking comment on proposed updates to its prepaid rule. The CFPB issued the prepaid rule in 2016, requiring financial institutions to limit consumers' losses when funds are stolen or cards are lost, investigate and resolve errors, give consumers free and easy access to account information, and provide protections if credit is offered. The proposal would adjust requirements for resolving errors on unregistered accounts and provide greater flexibility for credit cards linked to digital wallets.
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10 STATES SUFFERING THE MOST FROM FORECLOSURES
Foreclosures in May were down 19% from the previous year, the 20th straight month of year-over-year declines, according to data released by ATTOM Data Solutions.
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SECRETARY DEVOS ANNOUNCES REGULATORY RESET TO PROTECT STUDENTS, TAXPAYERS, HIGHER ED INSTITUTIONS
Today, U.S. Secretary of Education Betsy DeVos announced the Department's intention to establish rulemaking committees on Borrower Defense to Repayment (BDR) and Gainful Employment (GE) regulations. The Department intends to develop fair, effective and improved regulations to protect individual borrowers from fraud, ensure accountability across institutions of higher education and protect taxpayers.
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ATTORNEY GENERAL MADIGAN JOINS INTERVENTION TO PROTECT THE RIGHTS OF STUDENTS IN U.S. DEPARTMENT OF EDUCATION LAWSUIT
Chicago - Attorney General Lisa Madigan today joined a coalition of nine attorneys general in filing a motion to intervene in a lawsuit to prevent critical student protections from being dismantled.
read more

FTC RETURNS MONEY TO VICTIMS OF AUTO LOAN MODIFICATION SCHEME
The Federal Trade Commission is mailing 288 checks totaling more than $109,000 to people who paid an up-front fee to Regency Financial Services, which promised to get them better terms for their auto loans. According to the FTC, the company and its CEO, Ivan Levy, did not provide the promised services and failed to honor their "money-back guarantee."
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SALLIE MAE HONORED WITH MULTIPLE AMERICAN BUSINESS AWARDS
NEWARK, Del.--(BUSINESS WIRE)--Sallie Mae, the nation's saving, planning, and paying for college company, was recognized recently by the American Business Awards with seven Stevie® Awards for achievements in digital strategy and marketing.
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CONSUMERS' INFLATION EXPECTATIONS DROP AND SPENDING GROWTH EXPECTATIONS REMAIN LOW
NEW YORK-The May 2017 Survey of Consumer Expectations shows that household inflation expectations declined at the one-year ahead horizon and dropped noticeably at the three-year ahead horizon. Home price change expectations continued to edge up. The outlook of consumers in several other dimensions showed few signs of optimism-spending growth expectations remained at their series low and perceived current and expected future financial situations worsened from the previous month.
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ONTARIO SYSTEMS TO INTRODUCE THE ARTIVA HCX™ SOLUTION'S INSURANCE HOLD MANAGER TECHNOLOGY AT HFMA ANI
(MUNCIE, Ind. - June 13, 2017) - Ontario Systems, a leading software provider to the healthcare revenue cycle management (RCM), accounts receivable management (ARM) and government (GOV) markets, announced the release of Insurance Hold Manager today, a new cloud-based revenue cycle solution for improving productivity in the insurance receivables workflow. Using the Insurance Hold Manager technology, the Artiva HCx™ solution will now help healthcare finance leaders avoid lengthy hold times when calling payers, dramatically increasing productivity and insurance cash recoveries.
read more

DebtConnection.com is a searchable database of collection products and services.
The following Updates and New Entries occured since the last At A Glance was sent:
Portfolios For Sale
$494,966.00     Payday Loans
Bayview Solutions LLC
http://www.debtconnection.com/portfolio.asp?7919  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?7193  

$1,048,894.00     Credit Cards
Bayview Solutions LLC
http://www.debtconnection.com/portfolio.asp?7911  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?7193  

$2,250,050.00     Consumer Loans
Bayview Solutions LLC
http://www.debtconnection.com/portfolio.asp?7912  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?7193  

$5,492,268.00     Credit Cards
Bayview Solutions LLC
http://www.debtconnection.com/portfolio.asp?7913  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?7193  

$23,958,730.00     Credit Cards
Bayview Solutions LLC
http://www.debtconnection.com/portfolio.asp?7914  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?7193  

$890,388.00     Payday Loans
Bayview Solutions LLC
http://www.debtconnection.com/portfolio.asp?7915  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?7193  

$4,500,405.00     Credit Cards
Bayview Solutions LLC
http://www.debtconnection.com/portfolio.asp?7916  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?7193  

$1,317,463.00     Other
Bayview Solutions LLC
http://www.debtconnection.com/portfolio.asp?7917  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?7193  

$6,343,584.00     Credit Cards
Bayview Solutions LLC
http://www.debtconnection.com/portfolio.asp?7918  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?7193  

$581,493.00     Payday Loans
Bayview Solutions LLC
http://www.debtconnection.com/portfolio.asp?7920  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?7193  

$1,092,490.00     Payday Loans
Sea Side Management, LLC
http://www.debtconnection.com/portfolio.asp?7910  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?7864  

$2,894,786.00     Credit Cards
Sea Side Management, LLC
http://www.debtconnection.com/portfolio.asp?7908  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?7864  

$1,466,116.00     Other
BAL Financial LLC
http://www.debtconnection.com/portfolio.asp?7903  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?1774  

$98,563,364.00     Credit Cards
BAL Financial LLC
http://www.debtconnection.com/portfolio.asp?7905  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?1774  

$70,104,360.00     Credit Cards
BAL Financial LLC
http://www.debtconnection.com/portfolio.asp?7906  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?1774  

$3,734,789.00     Consumer Loans
BAL Financial LLC
http://www.debtconnection.com/portfolio.asp?7904  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?1774  

$4,720,807.00     Payday Loans
Liberty Credit Management
http://www.debtconnection.com/portfolio.asp?7902  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?8084  

$1,255,423.00     Payday Loans
National Debt Holdings, LLC
http://www.debtconnection.com/portfolio.asp?7898  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?6735  

$877,859.00     Payday Loans
National Debt Holdings, LLC
http://www.debtconnection.com/portfolio.asp?7899  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?6735  

$827,271.00     Credit Cards
National Debt Holdings, LLC
http://www.debtconnection.com/portfolio.asp?7900  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?6735  

$2,135,335.00     Payday Loans
National Debt Holdings, LLC
http://www.debtconnection.com/portfolio.asp?7897  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?6735  

Brokers
PALMETTO DEBT MANAGEMENT PARTNERS, LLC
William Lowery
844-428-3328
More Information

Contact Solutions/Dialers
INTEGRADIAL
800-290-3919

Debt Buyers
CENTRO GROUP LLC
773-809-3255

Debt Sellers
LEGACY GROUP UNITED
Kaitlynn Obrien
877-827-9328
More Information

Offshoring
INTEGRADIAL
800-290-3919

Industry Events
Collection Management Training
Resource Management Services, Inc.
Residence Inn Atlanta Airport North/Virginia Avenue
Atlanta, GA
June 21 - 22, 2017
More Information

Connected Cars: Privacy, Security Issues Related to Connected, Automated Vehicles
Federal Trade Commission
CONSTITUTION CENTER
Washington, DC
June 28, 2017
More Information

National Association of Chapter 13 Trustees Annual Seminar
National Association of Chapter 13 Trustees
Sheraton Seattle Hotel
Seattle, WA
July 12 - 15, 2017
More Information

CLLA/IACC 2017 Mid-Year Collection Conference
National Association of Chapter 13 Trustees
Motif Seattle
Seattle, WA
July 14 - 16, 2017
More Information

ACA International Convention & Expo 2017
ACA International
Washington State Convention Center
Seattle, WA
July 16 - 18, 2017
More Information

Third Party Vendor Auditing Workshop
Resource Management Services, Inc.
Chicago Marriott Southwest
Chicago, IL
July 19 - 20, 2017
More Information

Debt Connection Symposium and Expo 2017
Resource Management Services, Inc.
JW Marriott Starr Pass
Tucson, AZ
September 11 - 13, 2017
More Information

Sponsors
This report is sponsored by Resource Management Services, Inc. Check us out at: http://www.resourcemanagement.com/

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At A Glance - Wednesday, January 04, 2017

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