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Wednesday, November 8, 2017
This Week Articles:
FTC CHARGES DEBT COLLECTION BUSINESS DEFRAUDED CONSUMERS INTO PAYING DEBTS THEY DID NOT OWE
The Federal Trade Commission charged a Georgia-based debt collection business with tricking people into paying money for debts they did not owe. A federal court temporarily halted the scheme and froze its assets at the FTC's request.
read more

CALLMINER HONORS SPEECH ANALYTICS PROFESSIONALS AT LISTEN 2017 CONFERENCE FOR USERS AND CUSTOMER ENGAGEMENT PROFESSIONALS
Waltham, MA -- CallMiner, the leader in speech and customer engagement analytics, held its ninth annual LISTEN 2017 conference, October 25-27. During the event, LISTEN awards were presented to analysts and program owners whose efforts through the use of analytics had a direct impact on improving business results for their companies.
read more

EXECUTIVE APPOINTMENT: PHILLIPS & COHEN PROMOTES NEW GLOBAL CHIEF OPERATING OFFICER AND STRENGTHENS LEADERSHIP TEAM
Wilmington, DE - Phillips & Cohen Associates, Ltd., the deceased account management specialist servicing creditors in the US, Canada, UK, Ireland, Australia, Spain and New Zealand, has moved to strengthen its senior leadership team.
read more

PCI GROUP'S SECURITY COMPLIANCE OFFICER EARNS "SYSTEM'S SECURITY CERTIFIED PRACTITIONER" DESIGNATION
In support of our continuing efforts to provide our customers with the highest level of security and compliance, PCI Group is proud to announce Serena Robinson, PCI Group's Security Compliance Officer, has been designated as a System's Security Certified Practitioner. The SSCP certification is awarded by the Information Systems Security Certifications Consortium Inc. (ISC)2, an IT professional organization.
read more

CALIFORNIA MAN ACCUSED OF DECEIVING OHIOANS IN MORTGAGE LOAN MODIFICATION SCHEME
(COLUMBUS, Ohio)-Ohio Attorney General Mike DeWine today announced a consumer protection lawsuit against a California man accused of taking thousands of dollars for loan modification services he never provided.
read more

CAPITAL ONE TO CUT 950 JOBS NATIONWIDE AS IT SHUTTERS ITS MORTGAGE ORIGINATION BUSINESS
Capital One Financial Corp., the largest private employer in the Richmond area, is exiting its home mortgage origination and home equity business, which will affect about 10 jobs here.
read more

CREDIT CARD MARKET CONTINUES TO GROW AS ECONOMY IS ON THE UPSWING
Credit card use continued to expand in the second quarter to a record of 91 million new accounts, according to the American Bankers Association's latest Credit Card Market Monitor. Monthly purchase volumes rebounded after a seasonal decline in the first quarter, rising by 9 percent across risk tiers.
read more

CORDRAY AT NAFCU, DATA BREACH HEARING, TAX BILL REVIEW
CFPB Director Richard Cordray will be at NAFCU headquarters Tuesday for a meeting with the association's board of directors to discuss various regulatory issues affecting the credit union industry, including the bureau's various lending and Home Mortgage Disclosure Act rules.
read more

TAX BENEFITS AT RISK FOR COLLEGES, STUDENT BORROWERS
The sweeping tax overhaul released by House Republicans Thursday would kill or limit key benefits for many colleges, students and borrowers paying off student loans.
read more

TIPS FOR SERVICEMEMBERS WITH STUDENT DEBT
The unique nature of life in the military can create financial challenges for servicemembers. This is especially true for servicemembers with student loans. We routinely hear from servicemembers who enter military service not simply with student loans, but because of them. And yet, military borrowers continue to tell us about the obstacles they face when repaying their student loans, including accessing essential protections like Public Service Loan Forgiveness (PSLF).
read more

DATA PROTECTION ACT WILL INCENTIVIZE CYBERSECURITY TO PROTECT CONSUMER DATA
(COLUMBUS, Ohio)-Ohio Attorney General Mike DeWine today publicly endorsed Senate Bill 220, the Data Protection Act, at a news conference with bill sponsor State Senator Bob Hackett (R-London). The legislation was introduced as part of Attorney General DeWine's CyberOhio Initiative to help Ohio businesses with cybersecurity issues.
read more

WELLS FARGO SURVEY: MORE SMALL BUSINESSES PLAN TO HIRE, BUT FACE CHALLENGES FINDING STAFF
SAN FRANCISCO--(BUSINESS WIRE)--Following the largest increase in a decade, small business optimism held steady in the fourth quarter, according to the latest Wells Fargo/Gallup Small Business Index, conducted October 2-6.
read more

NAVIENT CELEBRATES ANNIVERSARY OF MILITARY CUSTOMER SERVICE TEAM
WILMINGTON, Del., Nov. 06, 2017 (GLOBE NEWSWIRE) -- Navient (Nasdaq:NAVI) today marks the five-year anniversary of its Military Benefits Team, a highly skilled group of customer care professionals who assist service members with the benefits uniquely available to them. The company was the first student loan servicer to offer a specialized team for military customers.
read more

SOUTHERN CALIFORNIA AUTO DEALERSHIP GROUP TO PAY $1.4 MILLION FOR VIOLATING FTC ORDER REQUIRING CLEAR FINANCING AND LEASING DISCLOSURES IN ITS ADVERTISEMENTS
A Southern California-based auto dealership group will pay $1.4 million to settle Federal Trade Commission charges that it violated a 2014 administrative order prohibiting it from misrepresenting how much consumers could pay to finance or lease a vehicle.
read more

CU WITH NO NCUA OR STATE CHARTER ORDERED TO CEASE & DESIST
Illinois regulators issued a cease and desist order last week that will force a financial institution to stop operating as a credit union because it does not have a mandated federal or state charter.
read more

AMERICAN HERITAGE CREDIT UNION ANNOUNCES MERGER WITH APEX FEDERAL CREDIT UNION
PHILADELPHIA, PA (November 3, 2017) - American Heritage Credit Union is proud to announce the merger with Apex Federal Credit Union on November 1, 2017. American Heritage will retain over 4,700 members and nearly $41 million assets from Apex FCU. Members of Apex are welcomed into the American Heritage Family.
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AG PAXTON CONTINUES FORMAL INVESTIGATION INTO EQUIFAX DATA BREACH AFFECTING 12.2 MILLION TEXANS
Attorney General Ken Paxton today announced that his office served an investigative subpoena - also known as a Civil Investigative Demand - on Equifax, one of the nation's three major credit reporting agencies. Equifax reported a massive data breach affecting 145.5 million Americans, including 12.2 million Texans.
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A.G. SCHNEIDERMAN ANNOUNCES SHIELD ACT TO PROTECT NEW YORKERS FROM DATA BREACHES
Attorney General Eric T. Schneiderman introduced new legislation today to comprehensively protect New Yorkers' personal information from a growing number of data breaches. In the wake of the Equifax breach, the Stop Hacks and Improve Electronic Data Security Act (SHIELD Act) - introduced in the legislature this week - would close major gaps in New York's data security laws, without putting an undue burden on businesses.
read more

AFRICAN-AMERICAN AND HISPANIC BORROWERS HARMED BY PROVIDENT WILL RECEIVE $9 MILLION IN COMPENSATION
Today, African-American and Hispanic borrowers who were unlawfully charged higher interest or higher broker fees on mortgage loans with Provident Funding Associates were mailed checks compensating them for their harm.
read more

PREPARED REMARKS OF CFPB DIRECTOR RICHARD CORDRAY AT THE CONSUMER ADVISORY BOARD MEETING
Good morning. I would like to thank the Tampa community for hosting us so graciously and all of you for being here today. Since we established the Consumer Advisory Board (or CAB) five years ago, we have made sure that its membership spans the nation. We also make it a point to travel outside Washington, D.C. to learn more about consumers in different parts of the country. Yesterday we learned about this city's history and visited a retirement community to hear more about the particular challenges facing constituencies such as older Americans.
read more

NAVIENT COMPLETES ACQUISITION OF EARNEST, A LEADING FINANCIAL TECHNOLOGY AND EDUCATION FINANCE COMPANY
WILMINGTON, Del., Nov. 03, 2017 (GLOBE NEWSWIRE) -- Navient, a leading provider of asset management and business processing solutions, announced the closing of its acquisition of Earnest, a leading financial technology and education finance company.
read more

DATA PROTECTION ACT WILL INCENTIVIZE CYBERSECURITY TO PROTECT CONSUMER DATA
(COLUMBUS, Ohio)-Ohio Attorney General Mike DeWine today publicly endorsed Senate Bill 220, the Data Protection Act, at a news conference with bill sponsor State Senator Bob Hackett (R-London). The legislation was introduced as part of Attorney General DeWine's CyberOhio Initiative to help Ohio businesses with cybersecurity issues.
read more

TG (TEXAS GUARANTEED) BECOMES TRELLIS COMPANY
Round Rock, TX - TG, also known as Texas Guaranteed Student Loan Corporation, announced today that it has changed its name to Trellis Company (Trellis). Trellis Company will remain a nonprofit corporation with a focus on customer service outsourcing services, financial coaching, and helping student borrowers successfully repay their student loans.
read more

NOV 17 EQUIFAX REOPENS SALARY LOOKUP SERVICE
Equifax has re-opened a Web site that lets anyone look up the salary history of a large portion of the American workforce using little more than a person's Social Security number and their date of birth. The big-three credit bureau took the site down just hours after I wrote about it on Oct. 8, and began restoring the site eight days later saying it had added unspecified "security enhancements."
read more

REPUBLICAN TAX BILL RETAINS CREDIT UNION TAX EXEMPTION
Credit unions fighting to retain their tax exempt status cleared their first hurdle Thursday, as House Republican leaders unveiled tax reform legislation that retains the exemption.
read more

WELLS FARGO ANNOUNCES A MOBILE-FIRST BANKING EXPERIENCE TO ENCOURAGE FINANCIAL HEALTH
SAN FRANCISCO--(BUSINESS WIRE)--Wells Fargo & Company (NYSE:WFC) today announced Greenhouse℠ by Wells Fargo, a new mobile banking experience with tools to help consumers manage their money and know where they stand financially.
read more

TAX REFORM PLAN HALVES THE CAP ON MORTGAGE INTEREST DEDUCTION
The House Republican tax plan halves the cap on the deduction of mortgage debt for newly purchased homes to $500,000. It does, however, maintain the current deduction of up to $1 million in mortgage debt for current homeowners.
read more

ENCORE CAPITAL GROUP ANNOUNCES THIRD QUARTER 2017 FINANCIAL RESULTS
SAN DIEGO, Nov. 02, 2017 (GLOBE NEWSWIRE) -- Encore Capital Group, Inc. (NASDAQ:ECPG), an international specialty finance company providing debt recovery solutions for consumers across a broad range of assets, today reported consolidated financial results for the third quarter ended September 30, 2017.
read more

MILLENNIAL DEBT, DATA-DRIVEN RELATIONSHIPS, AND SURVIVAL OF THE STORE AMONG LUXURY INSTITUTE'S TOP TEN LUXURY TRENDS FOR 2018
NEW YORK, NY--(Marketwired - November 01, 2017) - Changes in the luxury market in the coming year are driven by factors from the financial challenges of millennials to the increasingly omnichannel nature of the customer experience and the ascendancy of data and artificial intelligence in building relationships.
read more

SENATOR WARREN RAISES CONCERNS ABOUT NAVIENT ACQUISITION OF EARNEST, POSSIBLE CONFLICTS OF INTEREST
Washington, DC - United States Senator Elizabeth Warren (D-Mass.) raised concerns today about Navient's recent acquisition of Earnest, an education finance company and private loan lender, and the deal's potential impact on federal student loan borrowers serviced by Navient.
read more

MEETING GROWING DEMANDS, IQOR UNVEILS NEW EXPANSIONS IN PHILIPPINES
ST. PETERSBURG, Fla.-iQor, a global managed services provider embedded in the flow between product, people and services, today announced the opening of new contact centers in the cities of Santa Rosa in Laguna and Bacolod in the Negros Island region.
read more

STATE REGULATORS: LET US HANDLE THE STUDENT LOAN INDUSTRY
With student loan debt consistently in the news, it should not be surprising to hear about yet another controversy. Several companies in the US student loan industry attempted to dodge state regulations by appealing to the federal government. This move was met by a unified appeal from multiple state attorney general offices.
read more

DebtConnection.com is a searchable database of collection products and services.
The following Updates and New Entries occured since the last At A Glance was sent:
Portfolios For Sale
$901,543.00     Consumer Loans
Argonaut Financial, LLC
http://www.debtconnection.com/portfolio.asp?8069  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?1826  

$632,926.00     Credit Cards
Argonaut Financial, LLC
http://www.debtconnection.com/portfolio.asp?8068  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?1826  

$23,362,380.00     Credit Cards
Argonaut Financial, LLC
http://www.debtconnection.com/portfolio.asp?8066  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?1826  

$4,919,962.00     Credit Cards
Argonaut Financial, LLC
http://www.debtconnection.com/portfolio.asp?8064  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?1826  

$2,000,000.00     Credit Cards
Premier Asset Management, LLC
http://www.debtconnection.com/portfolio.asp?8063  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?5453  

$1,176,516.00     Payday Loans
Bayview Solutions LLC
http://www.debtconnection.com/portfolio.asp?8062  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?7193  

$30,107,864.00     Credit Cards
Bayview Solutions LLC
http://www.debtconnection.com/portfolio.asp?8061  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?7193  

$3,965,726.00     Credit Cards
Bayview Solutions LLC
http://www.debtconnection.com/portfolio.asp?8060  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?7193  

$5,428,027.00     Credit Cards
Bayview Solutions LLC
http://www.debtconnection.com/portfolio.asp?8059  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?7193  

$5,843,988.00     Credit Cards
Bayview Solutions LLC
http://www.debtconnection.com/portfolio.asp?8058  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?7193  

$860,794.00     Credit Cards
Bayview Solutions LLC
http://www.debtconnection.com/portfolio.asp?8057  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?7193  

$974,757.00     Retail
Bayview Solutions LLC
http://www.debtconnection.com/portfolio.asp?8056  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?7193  

$605,175.00     Other
Bayview Solutions LLC
http://www.debtconnection.com/portfolio.asp?8055  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?7193  

$5,074,222.00     Medical
Bayview Solutions LLC
http://www.debtconnection.com/portfolio.asp?8054  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?7193  

$380,379.00     Retail
Bayview Solutions LLC
http://www.debtconnection.com/portfolio.asp?8053  
More information about this company can be found here:
http://www.debtconnection.com/moreinfo.asp?7193  

Brokers
DSP HOLDINGS, INC. DBA DEBT SALES PARTNERS
Michael Zoldan
330-686-6700
More Information

Debt Buyers
GATEWAY RECOVERY SOLUTIONS LLC
909-550-0040

42ND SOLUTIONS
760-408-1569

Debt Sellers
LEGACY GROUP UNITED
Kaitlynn Obrien
877-827-9328
More Information

Industry Events
NASP 2017 Annual Conference
J.W. Marriott
Austin, TX
November 5 - 8, 2017
More Information

Collection and Recovery Solutions 2018
Four Seasons Las Vegas
Las Vegas, NV
May 9 - 11, 2018
More Information

Debt Connection Symposium & Expo 2018
JW Marriott Austin
Austin, TX
September 5 - 7, 2018
More Information

Sponsors












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