Current Industry News

Pai Statement, FCC Creates Reassigned Numbers Database to Combat Unwanted Robocalls

The problem is a simple one.  A doctor’s office is trying to reach a patient and calls what it thinks is the patient’s phone number.  But the patient has changed numbers, and her old number has been reassigned to someone else.  So someone with no relationship to the doctor’s office or the patient receives the call. This isn’t good for anyone.  The new holder of the number is annoyed by a call meant for someone else.  The patient misses out on what could be an important call from her doctor’s office.  And the doctor’s office is unable to reach the patient and could face a lawsuit under the Telephone Consumer Protection Act (TCPA) for unknowingly placing the call in question. 

A.G. Underwood Announces Record $174.2 Million Consumer Fraud Settlement With Charter For Defrauding Internet Subscribers

NEW YORK – Attorney General Barbara D. Underwood announced a record $174.2 million consumer fraud settlement with Charter Communications, Inc. and Spectrum Management Holding Company (together “Charter”) for defrauding internet subscribers. The $62.5 million in direct refunds to consumers alone are believed to represent the largest-ever payout to consumers by an internet service provider (ISP) in U.S. history.

FTC and Veterans Affairs Announce MOA On Referrals For Deceptive Advertising, Sales Or Enrollment Practices Targeting Veterans Using Military Education Benefits

At the end of last week, the Federal Trade Commission (FTC) and the Department of Veterans Affairs (VA) announced that they have entered into a Memorandum of Agreement (MOA) “to provide mutual assistance in the oversight and enforcement of laws pertaining to the advertising, sales, and enrollment practices of institutions of higher learning and other establishments that offer training for military education benefits recipients.” Pursuant to 38 U.S.C. section 3696, the Secretary of Veterans Affairs is prohibited from approving the enrollment of a veteran eligible for military education benefits “in any course offered by an institution which utilizes advertising, sales, or enrollment practices of any type which are erroneous, deceptive, or misleading either by actual statement, omission, or intimation.”

U.S. banks quietly pull back from riskiest loans amid recession fears

(Reuters) – As U.S. bank stocks tanked this month over fears of an impending recession, industry executives downplayed concerns to colleagues, analysts and journalists, arguing that the economy is in great shape.  But looking behind headline numbers showing healthy loan books, problems appear to be cropping up in areas such as home-equity lines of credit, commercial real estate and credit cards, according to federal data reviewed by Reuters. Lenders are also starting to cut relationships with customers who seem too risky.   All of that suggests U.S. lenders will feel the pain of a recession soon, even if losses are not cropping up quite yet.

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