CRI Promotes Karena Holt to Senior Vice President of Operations

LOWELL, Arkansas, January 30, 2020 – Central Research Inc. (CRI), a provider of customized management and financial service solutions for government and commercial sectors, has promoted Karena Holt to Senior Vice President.
Holt joined the company in August 2015 as Vice President of Operations, overseeing the U.S. Department of Education (ED) debt collection contract. She has been instrumental in growing the contract, significantly increasing volume and expanding operations to multiple offices. Holt’s commitment to compliance and ensuring adherence to the contract terms, while also simultaneously guiding the development of the operation staff, has been key in the contract’s success.

“Karena has done a tremendous job for CRI starting with a handful of employees and growing the ED contract to include multiple offices. She is one of the best leaders I have ever had the pleasure to work with and I am confident she will continue to excel in the future,” said Don Taylor, Chief Strategy Officer.

In her expanded role, Holt will be focused on development of the ED leadership team and implementing the company’s ED contract strategy.
About Central Research Inc. Central Research, Inc. (CRI) provides management and financial service solutions in the federal, state and commercial sectors, including records and document management, call center and debt collection, and improper payments. We are committed to providing excellence with every service and solution. Learn more at