Consumer Privacy and Legal Risk: What to Look for in the Decade to Come

As the new year and decade begins, consumer privacy issues have never been more top of mind – especially with the impending enactment of the California Consumer Privacy Act (CCPA). This groundbreaking and sweeping legislation could be the gold standard around which other state and federal privacy laws are formed, but many corporations are taking a “wait and see” approach before addressing their data security and sharing issues and implementing changes. 

New Report Finds Internet Users Overwhelmed by Identity Theft Worries

PRNewswire– A new report from cyber security provider F-Secure finds a steady barrage of major data breaches have left a vast majority of consumers worried about the online crimes that lead to identity theft and account takeovers.  The report, Is ID theft the cyber crime we fear most? A look at consumer views on identity theft and cyber crime, includes findings from a consumer survey of nine countries, such as:*

Attorney General Josh Stein Condemns Federal Proposal that Would Allow Predatory Lenders to Exploit Consumers

(RALEIGH) Attorney General Josh Stein opposed a proposal by the Federal Deposit Insurance Corporation (FDIC) to preempt state laws that regulate payday and other high-cost lending. The FDIC’s proposed regulations would let predatory lenders circumvent state laws through “rent-a-bank” schemes, in which banks act as lenders in name only, passing along their state law exemptions to non-bank payday lenders.

Credit card debt in the U.S. hits all-time high of $930 billion—here’s how to tackle yours with a balance transfer

Credit card debt hit a record high of $930 billion for Americans in the final quarter of 2019, according to the latest data from the Federal Reserve Bank of New York released on Feb. 11. That’s a $46 billion increase in credit card balances from the prior quarter and up an alarming $57 billion over the same period in 2018. The Fed’s report sheds light on the growing debt issue in America and the increased risk facing younger consumers.

JPMorgan sets July deadline for fintechs to sign new data access deals: sources

WASHINGTON/NEW YORK (Reuters) – JPMorgan Chase & Co (JPM.N) has told financial technology companies they will be barred from accessing its customer information by July 30 unless they sign data access agreements with the bank and back a plan to stop using customer passwords to gather the data.

Background on the CCPA & the Rulemaking Process

The California Consumer Privacy Act (CCPA), enacted in 2018, creates new consumer rights relating to the access to, deletion of, and sharing of personal information that is collected by businesses. It also requires the Attorney General to solicit broad public participation and adopt regulations to further the CCPA’s purposes. The proposed regulations would establish procedures to facilitate consumers’ new rights under the CCPA and provide guidance to businesses for how to comply. The Attorney General cannot bring an enforcement action under the CCPA until July 1, 2020.

JP Morgan Chase to invest millions in jobs training and education

JPMorgan Chasesays it’s putting millions behind a push to help students get the schooling and experience necessary to land a high-paying job in a growing field.   Jamie Dimon, the bank’s chairman and CEO, was set to announce Wednesday that JP Morgan Chase will dedicate $75 million to an initiative that will focus on preparing students in ten cities over five years.   


Collection and Recovery Solutions 2020 is happy to announce that Consolidated Asset Recovery Systems, Inc. will be exhibiting at this year’s conference, May 6-8 in Las Vegas, NV at the Four Seasons Hotel Las Vegas.  Be sure to visit them in booth 40 in the Expo Hall.

For more information about the Collections and Recovery Solutions conference please visit us at


LOWELL, Arkansas,  – Central Research Inc. (CRI), a provider of customized management and financial service solutions for government and commercial sectors, has promoted Karena Holt to Senior Vice President.
Holt joined the company in August 2015 as Vice President of Operations, overseeing the U.S. Department of Education (ED) debt collection contract. She has been instrumental in growing the contract, significantly increasing volume and expanding operations to multiple offices. Holt’s commitment to compliance and ensuring adherence to the contract terms, while also simultaneously guiding the development of the operation staff, has been key in the contract’s success.

Kelli Edmonds To Faciliate Auto Finance Peer Group at CRS2020

Happy to announce that Kelli Edmonds of Santander will once again facilitate the Auto Finance Peer Group break out session at Collection and Recovery Solutions 2020.  This group meets on Thursday afternoon, May 7th, and provides an opportunity for auto finance creditors to meet and discuss issues and concerns related to collection and recovery. (Sorry, no vendors allowed to these breakout discussions.) Kelli Edmonds is the Senior Vice President – Vendor Management at Santander Consumer USA with oversight of third party relationships at an enterprise level. Collections and Recovery Solutions 2020 will be held May 6th – 8th at the Four Seasons in Las Vegas.  In addition to a packed agenda, this year will include a special pre-conference “Skip Strategies” session on Tuesday afternoon, from 1:30 p.m. to 5:30 p.m.  Check for more details.