Interactions

Directory: Call Center, Consultant, Contact Solutions / Dialers
PRINTER FRIENDLY PAGE
Address
31 Hayward St
Franklin, MA, 02038 US
Phone
(866) 637-9049
Contact
Mr Mike Fuller
E-mail
mfuller@interactions.com
Website
https://www.interactions.com/industries/collections/
Description
As collections agencies look to create new ways to lower costs per collection and reduce risk, Interactions enables your organization to easily serve customers in the most appropriate and respectful manner. Our Intelligent Virtual Assistant provides a conversational, polite and human approach to garnering overdue payments. Unlike traditional automated solutions, our Intelligent Virtual Assistant combines artificial intelligence with human understanding to deliver the best possible interaction, allowing your customers to easily arrange payments. For your agents, this means more time to focus on strengthening skills and helping customers with more complex tasks. For your organization, this means being able to leverage automation to deliver consistent service while reducing your cost per collection.
Title: Senior Field and Partner Marketing Manager
RMA Member: RMA Member
Year Company Started: 2004
Number Of Employees: Over 500
Other Certifications:
Woman / Minority Owned: No
Number of Locations: 10
Corporate Office Location: Massachusetts
Other Locations:
Principals:
Call Center Additional information
As collections agencies look to create new ways to lower costs per collection and reduce risk, Interactions enables your organization to easily serve customers in the most appropriate and respectful manner. Our Intelligent Virtual Assistant provides a conversational, polite and human approach to garnering overdue payments. Unlike traditional automated solutions, our Intelligent Virtual Assistant combines artificial intelligence with human understanding to deliver the best possible interaction, allowing your customers to easily arrange payments. For your agents, this means more time to focus on strengthening skills and helping customers with more complex tasks. For your organization, this means being able to leverage automation to deliver consistent service while reducing your cost per collection.

Consultant Additional information
As collections agencies look to create new ways to lower costs per collection and reduce risk, Interactions enables your organization to easily serve customers in the most appropriate and respectful manner. Our Intelligent Virtual Assistant provides a conversational, polite and human approach to garnering overdue payments. Unlike traditional automated solutions, our Intelligent Virtual Assistant combines artificial intelligence with human understanding to deliver the best possible interaction, allowing your customers to easily arrange payments. For your agents, this means more time to focus on strengthening skills and helping customers with more complex tasks. For your organization, this means being able to leverage automation to deliver consistent service while reducing your cost per collection.
Contact Solutions / Dialers Additional information
As collections agencies look to create new ways to lower costs per collection and reduce risk, Interactions enables your organization to easily serve customers in the most appropriate and respectful manner. Our Intelligent Virtual Assistant provides a conversational, polite and human approach to garnering overdue payments. Unlike traditional automated solutions, our Intelligent Virtual Assistant combines artificial intelligence with human understanding to deliver the best possible interaction, allowing your customers to easily arrange payments. For your agents, this means more time to focus on strengthening skills and helping customers with more complex tasks. For your organization, this means being able to leverage automation to deliver consistent service while reducing your cost per collection.