Directory: Payment Processor
13024 Ballantyne Corporate Place, 450
Charlotte, NC, 28277 US
(980) 255-3000
Mr Jerry Portocalis
Paymentus is the premier provider of innovative, reliable, and secure electronic bill presentment and payment services for more than 1300 clients leading the Consumer Finance, Telecom, Utility, Insurance, Health and Government industries. Our comprehensive eBilling and Payment Platform allows our clients to provide a unified customer bill-pay experience that includes online, mobile, IVR, text, kiosk, and agent-assisted channels, as well as a full range of customer communication options.
Title: Sr. Vice President
RMA Member: Not a RMA Member
Year Company Started: 2004
Number Of Employees:
Other Certifications:
Woman / Minority Owned:
Number of Locations:
Corporate Office Location: North Carolina
Other Locations:
Payment Processor Additional information
In 2004, Paymentus was born from a desire to improve the way bills get paid. Vision, innovation and exemplary service have propelled Paymentus to become the leading paperless electronic billing and payment solution on the market, resulting in 1,300 clients including some of the largest billers in North America.

We know that in order to keep our solutions current and relevant, we need people with the know-how, drive and proclivity for fostering a supremely happy customer experience. Our highly committed, creative employees turned an idea into a secure, SAAS-based Customer Engagement and Payment Platform; one that enables direct-bill organizations to provide a unified customer experience and boost adoption of cost-saving electronic billing and payment services.

Recognized by Deloitte to be among the fastest growing North American companies in 2011, 2013, 2014, and 2016, Paymentus consistently strives to develop better, faster, more secure, cost-efficient billing and payment platforms. We continually seek higher value for our customers, in both solutions and service.

It’s what led to our remarkable 40% year-over-year payment transactions growth in the last decade. We succeed when our clients succeed. They succeed when their customer relationships are enhanced and, in turn, their customers participate in these cost-saving electronic services at high rates.