RMS Credit Union Peer Group
10440 Pioneer Blvd., Suite 2
Santa Fe Springs, CA, 90670 US
- (562) 906-1101
- Mrs Lisa Narvaez
- Resource Management Services, Inc. (RMS) is nationally recognized as a leader and innovator in the collection and recovery industry.
Collection, compliance and recovery industry leaders have chosen to partner with Resource Management Services, Inc. because our work is built on a solid foundation of ethics, experience, reliability and quality. Oversight and auditing of third party vendors has been the core of our company's products and services offerings since our inception in 1986.
Through our extensive consulting work with companies throughout the United States and abroad, we have found that “people do what you inspect, rather than what you expect.” For this reason, we have always encouraged our clients to develop, implement and communicate comprehensive, objective compliance and oversight programs. We provide them with the information, tools, techniques, training and resources they need to succeed with these programs, either independently or with our assistance.
Resource Management Services, Inc. has helped hundreds of organizations ensure compliance with laws, rules and regulations, while also improving efficiencies and minimizing risk. Effective vendor oversight not only protects the consumers, but creates stronger and more effective relationships between the client and the vendor. By providing an independent, unbiased source of this audit and oversight, Resource Management Services, Inc. has worked with many of the largest banks and consumer financial services providers, as well as many other industries, including retailers, telcom, utilities and more.
Resource Management Services, Inc. focuses on supporting their client’s goals of minimizing risk while collecting on delinquent accounts. Whether creditors are collecting with internal efforts, or through partnerships with outsource providers and other industry vendors, Resource Management Services, Inc. provides the client with reliable, insightful and innovative consulting services, compliance oversight with a concentration on protecting the consumer while protecting the organization.
The synergy of our combination of products and services - compliance management systems, third party oversight, compliance and performance auditing, consulting, research and benchmarking, training courses, Recovery Management Network sponsorship, and our conferences, Collection and Recovery Solutions and Debt Connection Symposium and Expo, provides the opportunity to continuously exceed expectations for our clients.
We are proud to be a PCI compliant and woman-owned company.
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- Association Additional information
- Credit Union collection peers and colleagues discuss critical issues and concerns that affect the operations and success of today’s Credit Unions. This newly formed working group is a division of the Recovery Management Network. Membership is open to creditors, no vendors.
The vision for this group is to have credit unions from all over the nation network and talk about what issues we are encountering collections that directly impact recoveries and charge offs for credit unions.
We have created a great group of peers to utilize as a resource from this group.