Telrock Systems, Inc.

Directory: Contact Solutions / Dialers, Software
3625 Brookside Parkway, Suite 350
Alpharetta, GA, 30022 US
(678) 451-9975
Mr Rob Fite
Telrock, a global provider of modern SaaS based enterprise-wide consumer collection & recovery management software solutions. Designed to provide creditors, debt buyers and collection agencies with the broadest and richest set of capabilities, including real time processing, on-demand micro-services, omni-channel communication management, embedded digital channel messaging, and consumer self-serve collection portal. Solutions include Optimus: end-to-end-collections & recovery platform, SmartCollect: consumer self-serve collection portal, and SmartConnect: digital channel messaging services. Offices in London, UK and Atlanta, GA.

Title: VP, Business Development & Marketing
RMA Member: Not a RMA Member
Year Company Started: 2008
Number Of Employees: 51 - 100
Other Certifications:
Woman / Minority Owned: No
Number of Locations: 2
Corporate Office Location: Georgia
Other Locations: North America (678) 451-9975; London, UK +44 (0) 207 183 1573
Contact Solutions / Dialers Additional information
Telrock key solutions serving the collections market include:
• Optimus, an enterprise-class integrated collections & recoveries platform, and
• SmartCollect, a digital channel messaging and engagement service with a consumer self-service portal for collections and customer care.
Software Additional information
People ...
Our team includes subject matter experts with 100’s of years combined experience in Credit Cards, Enterprise Digital Engagement, Collections, and Performant Software Engineering.

We work with the biggest ...
15 major clients including a number of Europe’s and North America’s largest national and international Banks and Utilities.

How we do things ...
99.99% uptime.
1-180 days deployment time.
20-500,000 messages daily for Clients.
80 integration API’s.
Offices in London and Atlanta.
11 different nationalities & 6 different languages spoken.