Telrock Systems, Inc.

Directory: Contact Solutions / Dialers, Software
3625 Brookside Parkway, Suite 350
Alpharetta, GA, 30022 US
(678) 451-9975
Mr Rob Fite
Telrock is a global technology provider of SaaS based collections platforms and consumer credit lifecycle digital engagement solutions. Key products include: Optimus, an enterprise class integrated collections & recoveries platform, SmartService, an enterprise wide digital channel messaging service for use across the entire customer life cycle, and SmartCollect, a digital channel debtor engagement service with interactive self-serve portal features designed for use in collections and customer care. Telrock serves major lenders, processors, and BPO’s across Europe, Asia & North America, with offices in London, UK and Atlanta, GA.

Title: VP, Business Development & Marketing
RMA Member: Not a RMA Member
Year Company Started: 2008
Number Of Employees: 51 - 100
Other Certifications:
Woman / Minority Owned: No
Number of Locations: 2
Corporate Office Location: Georgia
Other Locations: North America (678) 451-9975; London, UK +44 (0) 207 183 1573
Contact Solutions / Dialers Additional information
Provides 24/7 self-service, mobile first design, digital collections & recoveries. System capabilities include; integrated workflow and decision engine capabilities, omni-channel strategy, customer identification, product driven customer level collections, income & expenditure assessment, payment plans and payment wallet
Software Additional information
People ...
Our team includes subject matter experts with 100’s of years combined experience in Credit Cards, Enterprise Digital Engagement, Collections, and Performant Software Engineering.

We work with the biggest ...
15 major clients including a number of Europe’s and North America’s largest national and international Banks and Utilities.

How we do things ...
99.99% uptime.
1-180 days deployment time.
20-500,000 messages daily for Clients.
80 integration API’s.
Offices in London and Atlanta.
11 different nationalities & 6 different languages spoken.