Collections

TotalCollectR brings artificial intelligence to Collections Max in a new partnership to help lenders and collection agencies collect more money

Lansing, Michigan - Total CollectR, a premier provider of virtual agent and debt negotiations solutions, has announced a partnership with Decca Software Lansing, Michigan – Total CollectR, a premier provider of virtual agent and debt negotiation solutions, has announced a partnership with Decca Software Company to fully integrate Total CollectR with...

Find Debtors Faster to Drive Collections Success

Increase efficiency by automating account monitoring.To be efficient and successful in collections you need the right information at the right time. Debtor data changes quickly, which makes monitoring debtor accounts a necessity despite how tedious it can be. Manual searching of multiple resources is a slow process. Not only does it... https://risk.lexisnexis.com/insights-resources/video/monitor-debtor-accounts

Debt Collection Practices (Regulation F)

Debt Collection Practices (Regulation F)A Rule by the Consumer Financial Protection Bureau on 11/30/2020DOCUMENT DETAILSPrinted version:PDFPublication Date:11/30/2020Agency:Bureau of Consumer Financial ProtectionDates:This rule is effective November 30, 2021.Effective Date:11/30/2021Document Type:RuleDocument Citation:85 FR 76734Page:76734-76907 (174 pages)CFR:12 CFR 1006Agency/Docket Number:Docket No. CFPB-2019-0022RIN:3170-AA41Document Number:2020-24463DOCUMENT DETAILSDOCUMENT STATISTICSPage views:1,182as of 12/02/2020 at 10:15 am ESTDOCUMENT STATISTICSENHANCED CONTENTDocket Number:CFPB-2019-0022Docket Name:Debt Collection... https://www.federalregister.gov/documents/2020/11/30/2020-24463/debt-collection-practices-regulation-f

Three out of Five Collection Systems are Outmoded. Is Yours One of Them?

Most traditional collection software platforms in use today are based on old underlying technology and outdated designs. They were never built to support the latest needs of today’s collection organizations. Even collection software systems deployed in the past five years may already be outmoded. While outmoded collection systems can create...

Succeeding in Collections Today Requires More Agility

It is not a new revelation that the collections and recoveries market is becoming more dynamic and complex. Even before the advent of Covid-19, the industry was changing at a faster pace. However, what is not widely known is that collections and recoveries operations are struggling more than ever before...

Succeeding in Collections Today Requires More Agility

It is not a new revelation that the collections and recoveries market is becoming more dynamic and complex. Even before the advent of Covid-19, the industry was changing at a faster pace. However, what is not widely known is that collections and recoveries operations are struggling more than ever before...

Collections Face A New Reality

In the classic movie "The Wizard of Oz," Dorothy steps out of her house after experiencing a tremendous storm and says, "Toto, I've got a feeling we're not in Kansas anymore."  The same revelation applies to the collection industry, which has been weathering severe social and economic conditions.  As your...

BUMP Collection Performance

Collectors, and their interaction with the consumers, are the lifeblood of our business. Learn how to BUMP Collection results by a focus on the four fundamental components of a successful collection call. Building relationships with the customer begins the process. Communication and active listening skills are paramount for completely understanding... https://www.linkedin.com/pulse/bump-collection-performance-judy-hammond/

Omni-Channel Collections is here! Are you ready?

The majority of collection organizations, from a lender to an outsourced collections firm, are pursuing digital channel interaction and engagement capabilities to expand their consumer communication options. Driving this move is the decline in the effectiveness of traditional communication channels (letters and telephony), and the rising success of digital channel...

Debt Settlement Mini-Survey Preliminary Results Released

Resource Management Services has released preliminary survey results from their Debt Settlement Mini-Survey. The survey consisted up 9 questions, and was responded to by 77 people, representing creditors (48.68%), Debt Settlement Companies (22.37%), Industry Participant Companies, not Debt Settlement (14.47%), Agency/Attorney (22.37%), and Others (6.58%). (It was not directed at... https://debtconnection.com/collections/debt-settlement-mini-survey-preliminary-results-released