Compliance

Debt Collection Rule: Small Entity Compliance Guide

This guide focuses on the October 2020 Final Rule.Except when specifically needed to explain theOctober 2020 Final Rule, this guide does notdiscuss other laws, regulations, or regulatoryguidance that may apply. The content of this guidedoes not include any rules, bulletins, guidance, orother interpretations issued or released after thedate on the... https://files.consumerfinance.gov/f/documents/cfpb_debt-collection_small-entity-compliance-guide.pdf

Debt Collection Practices (Regulation F)

Debt Collection Practices (Regulation F)A Rule by the Consumer Financial Protection Bureau on 11/30/2020DOCUMENT DETAILSPrinted version:PDFPublication Date:11/30/2020Agency:Bureau of Consumer Financial ProtectionDates:This rule is effective November 30, 2021.Effective Date:11/30/2021Document Type:RuleDocument Citation:85 FR 76734Page:76734-76907 (174 pages)CFR:12 CFR 1006Agency/Docket Number:Docket No. CFPB-2019-0022RIN:3170-AA41Document Number:2020-24463DOCUMENT DETAILSDOCUMENT STATISTICSPage views:1,182as of 12/02/2020 at 10:15 am ESTDOCUMENT STATISTICSENHANCED CONTENTDocket Number:CFPB-2019-0022Docket Name:Debt Collection... https://www.federalregister.gov/documents/2020/11/30/2020-24463/debt-collection-practices-regulation-f

Collections Face A New Reality

This changed environment represents a significant shift in how you engage in collections going forward and will require organizations to react, adapt, and engage quicker. Success will be much more dependent on your collection software’s capabilities. Your collection software system will need to provide a higher level of agility, responsiveness,...

Omni-Channel Collections is here! Are you ready?

The majority of collection organizations, from a lender to an outsourced collections firm, are pursuing digital channel interaction and engagement capabilities to expand their consumer communication options. Driving this move is the decline in the effectiveness of traditional communication channels (letters and telephony), and the rising success of digital channel...

The Next Wave of Federal Lawsuits Facing ARM Companies is Approaching

ADA Filings Outpace TCPA Filings in 2019ARM companies today are faced with a growing list of compliance obligations they must consider and respond to.  In virtually all areas, some ambiguity exists in the statute or regulation, or its application that opens the door to a challenge from consumer litigators.  Probably...